Terms and Conditions

Pricing and Payment

All product on Superior Furniture’s website is given in New Zealand Dollars ($NZD) and are shown exclusive of Goods and services tax (GST). All pricing is for individual units unless otherwise stated. For large quantities please request a quote.

We accept payment via credit cards (Mastercard and Visa) using paypal or bank transfer.

Privacy

Your privacy is important to us and we will not disclose your information to a third party.

Credit card information is not retained by Superior Furniture and it is a trusted and secure gateway for online transactions.

For further information, please view our privacy policy

Accuracy

We take care to ensure that descriptions of our products are accurate and correct at the time of publication. However, colour variations caused by computer screens and different batches are to be expected. We will do our best to ensure images are of good quality and show the product to the highest level so you are confident with your purchase. Prices on site are current at the time of publication but are subject to variation without notice.

Delivery

We deliver across New Zealand.  Where possible freight will be calculated at the checkout, however in some circumstances a quote will be required to advise delivery pricing.

Receiving Freight

It is imperative that when our freight company arrives to deliver your product that it is checked for damages, and any damage noted on the freight documentation. If there are no notes written on the freight documentation then this will be taken as the goods being delivered in perfect condition and no claims for damages can then be made against this.

Assembly

Any furniture that is delivered flat pack should be assembled by a competent installer. All flat pack furniture has assembly instructions that should be followed. Any damage that occurs during assembly will not be covered by any manufacturer’s warranties.

Manufacturers warranties

The length of the manufacturer’s warranty is noted in the description on the product page. We also not if this warranty is for residential or commercial use. Any furniture used outside of the stated warranty conditions will void any warranty.

Manufacturer’s warranty covers any manufacturing faults, but does not cover:

  • wear and tear
  • damage from misuse or abuse
  • excessive load above the max weight restriction
  • products not maintained in accordance with instructions
  • altered or modified products
  • fabrics
  • Any consequential or indirect loss of profits, business, savings, data, or records related to this product

Consumer Guarantees Act

Should you be purchasing this product for a business you acknowledge that the consumer guarantees act does not apply

Custom made product

Any product that we make specifically to your requirements will not be accepted back for credit.  Where possible a cad drawing will be provided for you to approve before construction

superior furniture